[Skip to Content]Privacy Policy

Taps Sally Shaffer as General Manager, Hammad Akbar as F&B Director and Lynn Flosi as Director of Sales & Marketing

Tempe, Ariz. (January 9, 2017) - Heavlin Management Company, LLC (HMC), a full-service hospitality management and consulting company, today announced it has signed an agreement and assumed management of the four-story, 259 guest room Hilton Phoenix Airport Hotel in Phoenix, Arizona. Located adjacent to Phoenix Sky Harbor International Airport, HMC, which also manages the Holiday Inn & Suites Phoenix Airport and the Crowne Plaza Phoenix Airport, now manages over 51% of full-service hotel rooms (781 rooms) in the Phoenix Airport Submarket.

"The company has been incredibly successful over the past 18 months growing its management portfolio and providing strategic operations improvement plans at our properties to elevate guest experience and owner value," said Frank Heavlin, president of Heavlin Management Company. "The addition of the Hilton Phoenix Airport Hotel brings our portfolio to 7 properties, 550 employees and 1,208 guest rooms, in Arizona and Alaska. We are proud to offer superior management and guest experience representing prestigious brands as Crowne Plaza, Hampton Inn & Suites, Hilton and Holiday Inn & Suites and Choice."

HMC has announced top-level appointments for the Hilton Phoenix Airport Hotel including Sally Shaffer as General Manager. Most recently, Shaffer was General Manager at the Hilton Sonoma Wine Country where she held the positions of Board Chair for Visit Santa Rosa and Vice President of Sonoma County Lodging Association. She is returning to Phoenix where she was prior to California and where she held senior executive management positions at the JW Marriott Desert Ridge and the JW Marriott Camelback.

Twenty-year hospitality veteran Lynn Flosi joins as Director of Sales & Marketing. Flosi most recently served as Director of Sales & Marketing for the Crowne Plaza Airport North Hotel, where she played a critical role in the Crowne brand naming this property the Crowne ‘Newcomer of the Year' based on guest satisfaction. She also was honored as HSMAI's Hospitality Professional of the Year in 2014.

Hammad Akbar joins as Director of Food and Beverage. An award-winning manager and 21-year industry veteran, Akbar most recently was the Food & Beverage Director at the Crowne Plaza San Marcos Resort.

Other property leadership promotions and assignments include:

  • John Carpenter, previously human resources for the Holiday Inn & Suites Phoenix Airport North, joins as Director of Human Resources
  • Ron Lindblad extends his long-standing career with Hilton Hotels and joins the Hilton Phoenix Airport as Director of Rooms
  • Jason Fisk appointed Chief Engineer
  • Crystal Bensema appointed Controller

The Hilton Phoenix Airport Hotel underwent an extensive $8 Million renovation in 2015, upgrading all areas of the property to maintain its status as a leading hotel in the South Airport market. An additional $750,000 property improvement plan is scheduled to add modern conveniences and upgrades to the restaurant, bar and other common areas as well as parking lot improvements. The hotel features over 10,000 sq. ft. of meeting/convention space including an amphitheater ideal for presentations. It also has a full service restaurant with room service, great hotel bar and happy hour, and outdoor pool and meeting areas. Beyond traditional airport business, the Hilton captures strong market and significant occupancy demand with 50 Million sq. ft. of neighboring office/industrial space and surrounding corporate clients.

About Heavlin Management Company
Heavlin Management Company, LLC (HMC) is an award winning, privately held hospitality management company with over 40 years of leadership and operational experience in repositioning underperforming hotels and distressed assets. In partnership with hotel owners, developers, investor and lenders, HMC offers results-driven improvement plans that yield cost reductions and rate growth while maintaining top quality standards. Founded by Frank Heavlin, HMC is headquartered in Tempe, Arizona and has an impressive portfolio in Arizona and Alaska operating brands as Choice, Crowne Plaza, Hampton Inn & Suites, Hilton and Holiday Inn & Suites. The company currently manages 7 hotels valued at $57 Million and 1,208 guest rooms. HMC was listed as Hotel Management's 2016 Top Third-Party Management Company. For more information, visit hmchospitality.com.


Media Contact
Ruth Seigel, RS Marketing & Assoc.
(602) 320-4182

Intercontinental Hotels Group
Crown Plaza Hotels & Resorts
Holiday Inn & Suites
Hilton Hotel
Hampton Inn & Suites
Four Points